1. Introduction
Welcome to Digitermin. We are committed to protecting your privacy and handling your personal data securely. This Privacy Policy explains how we collect, use, store, and protect information you provide through our website and services.
By using Digitermin, you agree to the practices described in this policy.
2. What Data We Collect
We collect and process the following types of personal data:
- Contact information: Name, surname, email, phone number
- Business information: Company name, type of business
- Communication: Messages you send us through the contact form
- Technical data: IP address, browser type, device you use
3. How We Use Your Data
We use your personal data exclusively for the following purposes:
- Contact and communication: To respond to your questions, requests for information, or support
- Service delivery: To provide you access to our platform and services
- Information: To inform you about updates, new features, or service changes (if you have given consent)
- Service improvement: To improve our website and user experience
We DO NOT sell, rent, or share your personal data with third parties for marketing purposes.
4. Legal Basis for Processing
We process your data based on:
- Your consent: When you voluntarily provide your data through the contact form
- Contractual obligation: To provide you with requested services
- Legitimate interest: To improve our services and communication
5. Data Retention
We keep your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After this period, data is deleted or anonymized securely.
Retention period: We keep your contact information for a maximum of 3 years from the last communication, unless the law requires otherwise or you withdraw your consent earlier.
6. Data Security
We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, alteration, or disclosure. This includes:
7. Your Rights
In accordance with data protection laws, you have the right to:
To exercise these rights, please contact us using the information below.
8. Cookies
Our website uses cookies to provide you with a better user experience. Cookies are small text files stored on your device. We use:
- Essential cookies: Necessary for basic website functionality
- Analytics cookies: For usage analysis and service improvement
You can disable cookies through your browser settings, but this may affect website functionality.
9. Third-Party Services
We use trusted third-party services for website and service operation, including:
- Hosting providers: For storing and delivering web content
- Email services: For sending and receiving messages
- Analytics tools: For understanding website usage
These third parties have access to your data only as necessary to perform their services and are obligated to protect it in accordance with this policy and applicable laws.
10. Children's Privacy
Our services are not intended for persons under 16 years of age. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us to have it deleted.
11. Changes to This Policy
We may periodically update this Privacy Policy. For any changes, the last modified date will be updated at the top of the page. Significant changes will be posted on our website or we will notify you directly via email.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us:
Digitermin
Radovis, Macedonia
We will respond to your request within 30 days.